Shipping & Delivery Policy

Shipping Times

We are committed to delivering your orders promptly and efficiently. Once your order is processed, shipping times are as follows:

• Standard Shipping: 6 -11 business days

• Express Shipping: 3-7 business days

Please note: Delivery times may vary depending on your location and any unforeseen delays (such as customs processing, natural disasters, or peak holiday seasons).

Processing Times

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is dispatched.

Shipping Rates

• Standard Shipping: Free shipping on all orders 

• Express Shipping: $12 flat rate.

International shipping rates vary depending on the destination and will be calculated at checkout.

Tracking Your Order

All orders come with a tracking number. Once your order has shipped, you can track its progress via the tracking link provided in your shipping confirmation email.

Shipping Locations

We currently ship to the following regions:

• United States

• Canada

• United Kingdom

• Australia

• worldwide

For international orders outside these regions, please contact us for availability.

Delays and Issues

If you experience delays or any issues with your delivery, please reach out to our customer support at [mikeblue3050@gmail.com]. We will do our best to resolve the issue promptly.

Returns and Refunds

For details on returns and refunds, please visit our return policy page

Note: Shipping times are estimates and are not guaranteed. We are not responsible for shipping delays caused by courier services, customs, or other factors beyond our control.

Thank you for shopping with Mike Super Store!

 

if you're not 100% satisfied within the first 30 days, just send it back to us and we'll give you a full refund. No need to worry about the return shipping - we've got you covered!

We want you to be fully satisfied with your purchase! If for any reason you're not happy, we accept returns within 30 days of receiving your order.

Return Conditions:

• Items must be unused and in the same condition as received.
• Products must be returned in the original packaging.
• Proof of purchase (order confirmation or receipt) is required.

How to Initiate a Return:

1. Contact our support team at [mikeblue3050@gmail.com] with your order details.
2. You’ll receive return instructions and a return shipping label (if applicable).

Refund Process:

• Once your return is received and inspected, a refund will be processed to your original payment method within 7-10 business days.
• Shipping fees are non-refundable, except in cases of defective or incorrect items.

For any questions about your return, feel free to reach out to us at [mikeblue3050@gmail.com].

Q1: Can the gimbal track multiple faces?
A1: No, it tracks only one face at a time, keeping a single person centered in the frame.

Q2: Is it compatible with all smartphones?
A2: Yes, it supports most smartphones with a width of 56-100mm, suitable for both iOS and Android.

Q3: Does it work with all video apps?
A3: Yes, it can work with most video apps, including live streaming and video call applications.

Q4: How long does the battery last?
A4: The gimbal typically lasts 6-8 hours on a full charge, depending on use.

Shipping & Delivery Policy

Shipping Times

We are committed to delivering your orders promptly and efficiently. Once your order is processed, shipping times are as follows:

• Standard Shipping: 6 -11 business days

• Express Shipping: 3-7 business days

Please note: Delivery times may vary depending on your location and any unforeseen delays (such as customs processing, natural disasters, or peak holiday seasons).

Processing Times

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is dispatched.

Shipping Rates

• Standard Shipping: Free shipping on all orders 

• Express Shipping: $12 flat rate.

International shipping rates vary depending on the destination and will be calculated at checkout.

Tracking Your Order

All orders come with a tracking number. Once your order has shipped, you can track its progress via the tracking link provided in your shipping confirmation email.

Shipping Locations

We currently ship to the following regions:

• United States

• Canada

• United Kingdom

• Australia

• worldwide

For international orders outside these regions, please contact us for availability.

Delays and Issues

If you experience delays or any issues with your delivery, please reach out to our customer support at [mikeblue3050@gmail.com]. We will do our best to resolve the issue promptly.

Returns and Refunds

For details on returns and refunds, please visit our return policy page

Note: Shipping times are estimates and are not guaranteed. We are not responsible for shipping delays caused by courier services, customs, or other factors beyond our control.

Thank you for shopping with Mike Super Store!

 

We want you to be fully satisfied with your purchase! If for any reason you're not happy, we accept returns within 30 days of receiving your order.

Return Conditions:

• Items must be unused and in the same condition as received.
• Products must be returned in the original packaging.
• Proof of purchase (order confirmation or receipt) is required.

How to Initiate a Return:

1. Contact our support team at [mikeblue3050@gmail.com] with your order details.
2. You’ll receive return instructions and a return shipping label (if applicable).

Refund Process:

• Once your return is received and inspected, a refund will be processed to your original payment method within 7-10 business days.
• Shipping fees are non-refundable, except in cases of defective or incorrect items.

For any questions about your return, feel free to reach out to us at [mikeblue3050@gmail.com].